Returns & Exchanges
At The Pillow Home, we want you to love your comfort. If your new pillows don't provide the perfect night's sleep, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Place the unused pillows in their original packaging, ensuring all tags are attached and the items are securely sealed.
- 3.Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
- 4.Drop Off and Refund
Leave your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.